1. Introduction

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These Terms and Conditions (Terms) apply to your use of the website located at https://www.innoviahomes.com.au.
By accessing or using the Site, you agree to be bound by these Terms and by our Privacy Policy.

The Site is operated by Vista Custom Homez Pty Ltd trading as Innovia Homes (ABN 50 663 635 890) (Innovia Homes, we, us, our).

 

If you do not agree to these Terms, you must not use the Site.

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2. About our services and information

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The information on this Site is provided for general information purposes only.
It is not tailored to your specific circumstances and does not constitute financial, legal, design, engineering or other professional advice.

Although we try to ensure information on the Site is current and accurate, we do not guarantee that it is complete, up to date or free from errors.
You should make your own enquiries and obtain independent advice before relying on any information or making decisions about a project or purchase.

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3. Use of the Site

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You may use the Site only for lawful purposes and in accordance with these Terms.
You must not do anything that may damage, disrupt or interfere with the Site or the servers or networks that host the Site.

 

Without limiting the above, you must not:

• use the Site in any way that is unlawful, fraudulent or harmful

• upload or transmit any viruses, malicious code or other harmful material

• attempt to gain unauthorised access to any part of the Site or our systems

• use any automated tool (including bots, crawlers or scraping tools) to access or copy content, except as allowed by applicable law that cannot be excluded

• use the Site in a way that infringes the rights of any other person.

 

We may suspend or terminate your access to the Site at any time if we reasonably believe you have breached these Terms or for any other reason at our discretion.

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4. Enquiries, quotes and preliminary information

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You can use the Site to submit enquiries or request that we contact you about our homes and services.
Any response, estimate, plan or other information we provide in response is indicative only and subject to further assessment, detailed design, site investigations, approvals and a formal written contract.

No communication made through the Site creates a binding agreement between you and us unless and until a separate written building or service contract is signed by both parties.

We reserve the right to decline any enquiry or project at our discretion.

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5. Intellectual property

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Unless otherwise indicated, we own or license all intellectual property rights in the Site and its content, including text, images, graphics, logos, icons, designs, layouts and software.
Your use of the Site does not grant you any rights in our intellectual property.

You may view the Site and print or download a copy of material on the Site for your personal, non‑commercial use.
You must not reproduce, adapt, modify, distribute, publish, display, perform or create derivative works from any part of the Site except as permitted by law or with our prior written permission.

All trade marks, business names and logos displayed on the Site (including “Innovia Homes”) are our property or used under licence.

You must not use any trade mark or logo appearing on the Site without our prior written consent.

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6. Third‑party content and links

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The Site may contain links to third‑party websites or resources, or display content supplied by third parties.
These links and references are provided for convenience only and do not imply endorsement, approval or responsibility for those websites, their content or their operators.

We have no control over the content or practices of third‑party websites and make no representations or warranties about them.

If you access any third‑party websites, you do so at your own risk and subject to the terms and policies of those sites.

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7. Disclaimer

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To the maximum extent permitted by law, the Site and its content are provided “as is” and “as available” without any representation or warranty of any kind, express or implied.
Without limiting the foregoing, we do not warrant that the Site will be available at all times, be error‑free, be secure, or be free of viruses or other harmful components.

We do not guarantee any specific outcome or result from using the Site or relying on its content.
Any images, 3D visualisations, floor plans or descriptions on the Site are illustrative only and may show optional features or upgrades not included in standard inclusions; actual homes may differ from the images or examples shown.

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Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot be excluded under the Australian Consumer Law or other applicable legislation.

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8. Limitation of liability

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To the maximum extent permitted by law, we exclude all liability (whether in contract, tort, statute or otherwise) for any loss, damage, cost or expense arising out of or in connection with:

• your use of, or inability to use, the Site

• your reliance on any content or materials on the Site

• any interruption, delay, error or omission in the operation of the Site

• any viruses, malicious code or other harmful components obtained from or through the Site.

 

Where our liability cannot be excluded under law, but can be limited, our liability is limited to the lesser of:

• the re‑supply of the relevant services, or

• the cost of having the services re‑supplied.

 

We are not liable for any loss of profits, loss of revenue, loss of opportunity, loss of data, or any indirect or consequential loss, even if we have been advised of the possibility of such loss.

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9. Indemnity

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You agree to indemnify us and our directors, officers, employees and contractors against any claims, liabilities, losses, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with:

• your use of the Site, or

• your breach of these Terms or any applicable law.

 

This indemnity will survive the termination of these Terms and your use of the Site.

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10. Privacy

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We handle personal information in accordance with our Privacy Policy, which is available on the Site.
By using the Site, you consent to the collection, use and disclosure of your personal information as described in our Privacy Policy.

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11. Viruses and security

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We take reasonable steps to maintain the security of the Site but do not guarantee that the Site is free from viruses or other harmful code.
You are responsible for configuring your technology, computer programs and platform to access the Site and should use your own virus protection software.

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other malicious or technologically harmful material.

You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site.

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12. Changes to the Site and these Terms

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We may update, modify, suspend or discontinue any part of the Site at any time without notice.
We may also change these Terms from time to time by posting the updated version on the Site.

The updated Terms will take effect from the date they are posted, unless stated otherwise.
Your continued use of the Site after any changes means you accept the updated Terms.

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13. Governing law and jurisdiction

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These Terms are governed by the laws of New South Wales, Australia.
If a dispute arises in connection with these Terms or the Site, you submit to the non‑exclusive jurisdiction of the courts of New South Wales and the courts of appeal from them.

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If any provision of these Terms is held to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.

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14. Contact us

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If you have any questions about these Terms, please contact us at:

Innovia Homes (ABN 50 663 635 890)
Email: info@innoviahomes.com.au
Phone: 0417 164 603
Postal address: 8 Elizabeth Macarthur Dr, Bella Vista NSW 2153

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15. Last updated

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These Terms and Conditions were last updated on 27 January 2026.

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